Nolan Speech & Language Center Privacy Policy

Effective Date: January 2025

At Nolan Speech & Language Center, we are committed to protecting the privacy and confidentiality of our client’s personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Information We Collect:

We collect the following types of information:

1. Personal Information: Includes your name, address, phone number, email address, date of birth, and emergency contact details.

2. Health Information: Includes medical history, diagnosis, therapy goals, treatment records, and progress notes.

3. Payment Information: Includes billing addresses and payment methods.

How We Use Your Information:

We use your information to:

1. Provide speech and language therapy services.

2. Develop personalized treatment plans.

3. Communicate with you regarding appointments, treatment progress, and related updates.

4. Process payments and manage billing.

5. Comply with legal or regulatory requirements. 

How We Protect Your Information:

We implement administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and security of your information. This includes:

1. Secure storage of physical records.

2. Encryption and password protection for digital records.

3. Regular staff training on privacy and confidentiality.

Information Sharing and Disclosure:

We will not sell, rent, or share your personal or health information for marketing purposes. However, we may share your information:

1. With your consent, to coordinate care with other healthcare providers.

2. With your insurance company to process claims.

3. As required by law, such as in response to subpoenas or mandatory reporting obligations.

Your Rights:

You have the right to:

1. Access and request copies of your records.

2. Request corrections to inaccurate or incomplete information.

3. Restrict certain uses or disclosures of your information.

4. File a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information below.

Children’s Privacy:

We are dedicated to protecting the privacy of children. Information regarding minors is collected with the consent of parents or legal guardians and is used solely for providing therapy services.

Contact Us:

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Nolan Speech & Language Center

48681 Hayes Road, Shelby Township, MI 48315

586.726.7777

frontdesk@nolanspeech.com

Changes to This Policy:

We reserve the right to update this Privacy Policy at any time. Any changes will be communicated to clients and posted on our website. Please review this policy periodically for updates.

This Privacy Policy ensures that we prioritize your confidentiality while delivering high-quality speech and language services. Thank you for trusting us with your care.